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TOPIC = Internal Influences on Stakeholder Engagement

  • Explain why stakeholder expectations are increasingly important to organizations and their managers.
  • Evaluate responsiveness of corporations and their managers to issues of corporate social responsibility, corporate governance, and ethics, then make recommendations on improving performance.
  • Analyze corporate governance in Canadian and international businesses today and the changing power of stakeholders.

  • All the required computer technology for remote, synchronous classes

  • RE-READ all the materials provided on the Self & Society Group Project with our CityStudio client
  • WATCH = Stakeholder Reputation Research [Video 12:39] (2015). Seven Dimensions Films of Australia.
  • As an individual, complete 2 Microcredentials and upload the Completion Certificate (2 X 1%)

  • After watching the video that was homework, what did you add or change in the draft of your group's Soft Report?
  • While students work with their groups, I'll be taking these questions to run an exercise later in the class meeting.Go to kahoot.it

  • Self-Fulfilling Prophecies
    Source: Stark, G. (2011). Put Me in Coach, I'm Ready to Play. In Marques, J., Dhiman, S. & Biberman, J. Stories to tell your students: Transforming toward organizational growth. Palgrave. pg. 89-91.
  • Reflection Points = "Self-fulfilling prophecies are often unintended and we are often not aware of the original beliefs or perceptions that result in a self-fulfilling prophecy. They can be especially harmful to women or minorities. An awareness of the process can help short-circuit it."
  • Three Open-Ended Questions to tie the story to the Self & Society Group Project with CityStudio
    Go to kahoot.it

  • One way to analyze a situation and to come up with solutions is to use the metaphor of putting on Thinking Hats.
  • As described by de Bono, there are six potential Thinking Hats that are useful when examining a problem when trying to generation solutions.
    We will first explore these 6 hats using Open-Ended Questions to the whole class, then you will work with your group members to apply this approach to your projects.
  • White = What does the data tell us? What do we already know?
    Red = How are we feeling about social chronic clients? What reactions do we need to anticipate?
    Yellow = What are benefits or positive outcomes associated with the decision to change this service?
    Black = What should we be concerned about? Where should we proceed with caution?
    Green = What ideas haven't been tried before?
    Blue = What has been tried before in our community? What impact did that strategy have? Where can that be improved or changed?
  • To tap into the group knowledge base, we will answer these questions using the open-ended question feature in Kahoot.
    Go to Kahoot.it
  • Source: https://www.debonogroup.com/services/core-programs/six-thinking-hats/

  • From the Focusing Activity at the beginning of the Class Meeting, we will be using your responses from this question: What are the biggest challenges you're having with the Self & Society CityStudio project?
  • Modelling problem-solving
    This is a demo of how to work through a problem with your project to reach a solution. At each step, the class will be asked an open-ended question on what should be the next step. The variety in responses will help guide students to see that there are many ways to find solutions to problems.
  • Burkholder, E. (n.d.) Creativity in problem solving. Problem Solving in the Workplace.

  • kahoot.it
  • Q = What are you to produce by 2 business days before next class?
    A = Soft version of the report, which is about 10 pages and follows the suggested structure given in eLearn
  • Q = What two items are you to have in draft for showing the client?
    A = Pitch deck (written script to be given by one group member) and poster in .pptx (pre-uploaded to MS Teams meeting)

  • READ = Milani F. (2019) Plan Stakeholder Engagement. In: Digital Business Analysis. Springer
  • CONSULT = Beckett, D. (2018). Pitch to Win : The Tools That Help Startups and Corporate Innovation Teams Script, Design, and Deliver Winning Pitches. Management Impact Publishing.

  • Watch the recording of the library workshop from the other section.
  • Consult and use the CityStudio LibGuide to work on group project https://libguides.capilanou.ca/citystudio
  • Consult the CityStudio guidelines for producing a draft of your project poster in a .pptx file.
    Then, upload it to MS Teams in the "Files" section before the start of the next class.
  • For the CityStudio Report, try using activities from this library book = Janson, S. (2019). 20 Strategies for Creative Problem Solving : Visualize & Realize Ideas, Smart Creativity Techniques, Create Concepts, Be a Change Maker, Shape Innovation in Upheaval Successfully. Best of HR – Berufebilder.de®.
  • Finish the Soft Report for the Client
    This is a non-negotiable deadline! Our client needs a copy of your Soft report before they join us in class. 
    Section -01 = Feedback day on Wednesday Oct. 28th
    Section -81 = Feedback day on Monday Nov. 2nd