This course presents concepts and practical approaches involved in managing organizational change.
This course will draw upon the concepts and skills learned in other business courses and will also
provide students with the ability to blend hard and soft skills in the challenging role of leading
Analyze and understand the forces for change
Assess organizational situations to determine if change is needed.
Distinguish between different types and terminologies of organization change.
Analyze the nature and significance of various impediments to organizational change (e.g. organization inertia, resistance to change).
Apply change management models and concepts.
Explain organizational change processes from multiple role perspectives.
Appraise the effectiveness of change management efforts.
Integrate specialist business skills into an overall organizational change program.
Apply leadership skills in class discussion and small group assignments.
Apply effective teamwork skills in class and small group assignments.
Apply effective conflict resolution skills in small group assignments.
Demonstrate respect and value for the diverse viewpoints and experiences in the classroom population.
Examine the ethnocentric values contained in the Canadian approach to Change Management.
Contrast a variety of global approaches to Change Management.
Critically reflect on their progress and development in the context of the course and assess the
utility of the acquired knowledge, skills, and values in the learner’s personal, academic, or
Apply the skills and knowledge of a given discipline or professional context, including working
collaboratively in both leadership and team roles.