TOPIC = Change Management Models of the 2000s -- Focus on ICT sector
Explain organizational change processes from multiple role perspectives.
Appraise the effectiveness of change management efforts.
Demonstrate how to integrate specialist business skills into an overall organizational change program.
Demonstrate leadership in class discussion and small group assignments.
Demonstrate effective teamwork in class and small group assignments.
Apply effective conflict resolution skills in small group assignments.
Demonstrate respect and value for the diverse viewpoints and experiences in the classroom population.
Identify the ethnocentric values contained in the Canadian approach to Change Management.
Required computer hardware and software
Read book for Infographic
Yancy McGuire, S. (2015). Teach students how to learn: Strategies you can incorporate into any course to improve student metacognition, study skills, and motivation. Stylus Publishing. pg. 74.Three Levels Influencing Student Motivation 1. Value = How important do I find this goal? 2. Nature of the environment = Do I feel supported or unsupported? 3. Belief in the ability to success = Do I believe I can design and follow a course of action to meet this goal?
Quick searching activity = What tools are available for hosts of remote meetings to sort people into work groups?
Carnall’s Change Management Model (1990) Bridge’s The Transition Model (1991) Schein’s Transformative Change (1992) Kotter's 8 steps (1996) Nadler and Tushman’s Congruence Model (1997) Senge’s Learning Organizations and Systems Thinking (1999)
Stacey and Shaw Complex Responsive Process (2002) Prosci’s ADKAR Model (circa 2003) Theory of Change (circa 2004) Thaler and Sustein’s Nudge Theory (circa 2009)
The timing for this is flexible because of the free-flowing nature of the pseudo-lecture above
One effective strategy is
to switch to employee engagement and away from employee management.
John Smythe. (2013). The Velvet Revolution at Work : The Rise of
Employee Engagement, the Fall of Command and Control. - Routledge.
Chapter 2 = Defining Employee Engagement
- Chapter 7 = Designing and Running Engagement Interventions That Deliver
Fast Commercial and Cultural Results
Reeves, D., & Dixon, J. K. (2016). Chapter 6: Change. From
Leading to Succeeding : The Seven Elements of Effective Leadership in
Education (a Change Readiness Assessment Tool for School Initiatives) (1st ed.). Solution Tree.
Questions taken from Exhibit 11.1 pg. 280 Biech, E. (2007). The business of consulting: The basics and beyond, 2nd edition. Wiley.
Describe your professional goals for your consultancy
Describe how you envisioning interacting with your clients
Describe the work you can do more thoroughly
Describe the logistics of your consultancy more thoroughly
Describe the results of the work you will provide for your clients
What other professional dreams do you have and what does this mean for your consultancy?
Quick searching activity = Change Readiness quizzes, assessments, tests, etc. that Consultants would use.
Assigned Reading
Posted to the Forum to announce the order of Book Infographic presentations on March 17th
