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TOPIC = Change Management Models of the 2000s -- Focus on ICT sector

  • Explain organizational change processes from multiple role perspectives.
  • Appraise the effectiveness of change management efforts.
  • Demonstrate how to integrate specialist business skills into an overall organizational change program.
  • Demonstrate leadership in class discussion and small group assignments.
  • Demonstrate effective teamwork in class and small group assignments.
  • Apply effective conflict resolution skills in small group assignments.
  • Demonstrate respect and value for the diverse viewpoints and experiences in the classroom population.
  • Identify the ethnocentric values contained in the Canadian approach to Change Management.

  • Required computer hardware and software

  • Read book for Infographic

  • Yancy McGuire, S. (2015). Teach students how to learn: Strategies you can incorporate into any course to improve student metacognition, study skills, and motivation.  Stylus Publishing. pg. 74.Three Levels Influencing Student Motivation 
    1. Value = How important do I find this goal? 
    2. Nature of the environment = Do I feel supported or unsupported? 
    3. Belief in the ability to success = Do I believe I can design and follow a course of action to meet this goal?

  • Quick searching activity = What tools are available for hosts of remote meetings to sort people into work groups?
  • Carnall’s Change Management Model (1990)
    Bridge’s The Transition Model (1991)
    Schein’s Transformative Change (1992)
    Kotter's 8 steps (1996)
    Nadler and Tushman’s Congruence Model (1997)
    Senge’s Learning Organizations and Systems Thinking (1999)
  • Stacey and Shaw Complex Responsive Process (2002)
    Prosci’s ADKAR Model (circa 2003)
    Theory of Change (circa 2004)
    Thaler and Sustein’s Nudge Theory (circa 2009)

  • The timing for this is flexible because of the free-flowing nature of the pseudo-lecture above

  • One effective strategy is to switch to employee engagement and away from employee management.
    John Smythe. (2013). The Velvet Revolution at Work : The Rise of Employee Engagement, the Fall of Command and Control
    - Routledge. Chapter 2 = Defining Employee Engagement 
    - Chapter 7 = Designing and Running Engagement Interventions That Deliver Fast Commercial and Cultural Results
  • Reeves, D., & Dixon, J. K. (2016). Chapter 6: Change. From Leading to Succeeding : The Seven Elements of Effective Leadership in Education (a Change Readiness Assessment Tool for School Initiatives) (1st ed.). Solution Tree.

  • Questions taken from Exhibit 11.1 pg. 280
    Biech, E. (2007). The business of consulting: The basics and beyond, 2nd edition. Wiley.
  • Describe your professional goals for your consultancy
  • Describe how you envisioning interacting with your clients
  • Describe the work you can do more thoroughly
  • Describe the logistics of your consultancy more thoroughly
  • Describe the results of the work you will provide for your clients
  • What other professional dreams do you have and what does this mean for your consultancy?

  • Quick searching activity = Change Readiness quizzes, assessments, tests, etc. that Consultants would use.

  • Assigned Reading

  • Posted to the Forum to announce the order of Book Infographic presentations on March 17th
  • Continued to work on Book Infographic = 10%