Home
Contact
Bio
Collection Consultation Report
Teaching
BADM 460
BADM 466
INMA 505
NABU 330
BADM 101
LIBR 580
ABE English
InfoLit Research Binder
Teaching Best Practices
BADM 202
BADM 306
Scholarship
Booking Reviewing
Search this Site
   
 


TOPIC = Change Management Models from Computer Science


  • Identify the nature and significance of various impediments to organizational change (e.g. organization inertia, resistance to change)
  • Explain organizational change processes from multiple role perspectives.
  • Appraise the effectiveness of change management efforts.
  • Demonstrate how to integrate specialist business skills into an overall organizational change program.
  • Identify the ethnocentric values contained in the Canadian approach to Change Management.


  • Required computer hardware and software




  • Two example Infographics from Laurie
  • Calls to action?


  • Dhiman, S. (2012). Hitting the bull's eye every time, all the time! In Marques, J., Dhiman, S., & Biberman, J. Eds. Teaching leadership and organizational behavior through humor: Laughter as the best teacher. Palgrave. pg. 149-150.
  • Questions 
    1. In your opinion, what is the underlying message of the story? Why? 
    2. Give a brief example explaining the application of this story to the concepts covered so far in this course.


  • Six Change Management Models from Computer Science
    1. ITIL V4
    2. ISO/IEC 20,000
    3. Business Process Framework aka eTOM
    4. Microsoft Operations Framework aka MOF
    5. Knowledge Centered Service aka KCS
    6. COBIT 5


  • Reward Structures for Those Working on Change 
    Source: Pio, E. (2011).  Kiwi Kiwi. In Marques, J., Dhiman, S. & Biberman, J. Stories to tell your students: Transforming toward organizational growth. Palgrave. pg. 125-126.
  • Discussion & Reflection = How do organizations reward people who volunteer for difficult tasks?  
    Three Open-Ended Questions from the book  
    1. What gives us the courage to volunteer for difficult tasks?  
    2. How do we assess the cost-benefit of volunteer work?   
    3. How do organizations reward people who volunteer for difficult tasks?



  • SKIM READ = Beegel, J. (2014). Infographics for dummies. For Dummies.Available as an eBook from the CapU Library
  • SKIM READ = Rick Wormeli, & Dedra Stafford. (2019). Summarization in Any Subject : 60 Innovative, Tech-Infused Strategies for Deeper Student Learning: Vol. 2nd edition. ASCD. Available as an eBook from the CapU Library


  • Book Infographic = 10%
  • Posted to the Forum to announce the order of Book Infographic presentations on March 17th

 
   
Top