Dhiman, S. (2012). Hitting the bull's eye every time, all the time! In Marques, J., Dhiman, S., & Biberman, J. Eds. Teaching leadership and organizational behavior through humor: Laughter as the best teacher. Palgrave. pg. 149-150.
Questions 1. In your opinion, what is the underlying message of the story? Why? 2. Give a brief example explaining the applicationof this story to the concepts covered so far in this course.
Six Change Management Models from Computer Science 1. ITIL V4 2. ISO/IEC 20,000 3. Business Process Framework aka eTOM 4. Microsoft Operations Framework aka MOF 5. Knowledge Centered Service aka KCS 6. COBIT 5
Reward Structures for Those Working on Change Source: Pio, E. (2011). Kiwi Kiwi. In Marques, J., Dhiman, S. & Biberman, J. Stories to tell your students: Transforming toward organizational growth. Palgrave. pg. 125-126.
Discussion & Reflection = How do organizations reward people who volunteer for difficult tasks? Three Open-Ended Questions from the book 1. What gives us the courage to volunteer for difficult tasks? 2. How do we assess the cost-benefit of volunteer work? 3. How do organizations reward people who volunteer for difficult tasks?
SKIM READ = Beegel, J. (2014). Infographics for dummies. For Dummies.Available as an eBook from the CapU Library
SKIM READ = Rick Wormeli, & Dedra Stafford. (2019). Summarization in Any Subject : 60 Innovative, Tech-Infused Strategies for Deeper Student Learning: Vol. 2nd edition. ASCD. Available as an eBook from the CapU Library
Book Infographic = 10%
Posted to the Forum to announce the order of Book Infographic presentations on March 17th