Heyck-Merlin, M. (2016). The Together Leader: Get Organized for Your Success and Sanity! A Guide for School-Based, District, and Nonprofit Leaders. San Francisco, CA: Jossey-Bass.
Intner, S.S. (2003) Making your collections work for you: Collection evaluation myths & realities, Library Collections, Acquisitions, & Technical Services, 27:3, 339-350, DOI: 10.1080/14649055.2003.10765936
Johnson, Q. (2016) Moving from analysis to assessment: Strategic assessment of library collections. Journal of Library Administration, 56:4, 488-498, DOI: 10.1080/01930826.2016.1157425
Matthews, J. R. (2017). The evaluation and measurement of library services, 2nd edition. ABC-CLIO. NOTE: First edition (2007) available in IK Barber Library Z678.85 .M37 2007
Watch Lecture 21: Operations: Measuring Operational Performance from Critical Business Skills for Success, available from The Great Courses. Time = 33:34
Lecture = Demonstrating value
Lecture = Prioritization process
Lecture = Reporting
Learning Consolidation Activity: So What? Logging into the LMS, students complete the following questions solo. 1. "What takeaways from the lesson will be important to know five years from now?"2. "Why?"