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Laurie Prange

BADM 466 -- Unit 6 Class Meeting

TOPIC = Change Management Consultancy and Self-Reflection Writing

Library Workshop for consultancy
Attendance required

Unit Learning Outcomes

• Identify the nature and significance of various impediments to organizational change (e.g. organization inertia, resistance to change).
• Explain organizational change processes from multiple role perspectives.
• Appraise the effectiveness of change management efforts.
• Demonstrate leadership in class discussion and small group assignments.
• Demonstrate effective teamwork in class and small group assignments.
• Apply effective conflict resolution skills in small group assignments.
• Demonstrate respect and value for the diverse viewpoints and experiences in the classroom population.
• Identify the ethnocentric values contained in the Canadian approach to Change Management.

Materials & Tools

• Required computer hardware and software

Learning & Teaching Strategies

Readiness Work by Students for Class Meeting

• One effective strategy is to switch to employee engagement and away from employee management. 
  John Smythe. (2013). The Velvet Revolution at Work : The Rise of Employee Engagement, the Fall of Command and Control.  
  - Routledge. Chapter 2 = Defining Employee Engagement  
  - Chapter 7 = Designing and Running Engagement Interventions That Deliver Fast Commercial and Cultural Results
• Reeves, D., & Dixon, J. K. (2016). Chapter 6: Change. From Leading to Succeeding : The Seven Elements of Effective Leadership in Education (a Change Readiness Assessment Tool for School Initiatives) (1st ed.). Solution Tree.

Sequence #1 Focusing Activity = 10 minutes

• What do you know about Consultancies?
  Open-ended question using the Whiteboard in Teams
• Any prior courses that you've taken?
• How are consulting contracts different from employee contracts?

Sequence #2 More about Outlining Self-Reflection Paper = 15 minutes

• Need a template? Try this short essay outline from Office 365: https://templates.office.com/en-CA/Short-essay-outline-TM04022099

Sequence #3 Health Break = 15 minutes

• Five Minutes of Movement videos produced by CapU Blues
  
  https://youtu.be/f3-LWgVPSXo

Sequence #4 More about the Change Management Consultancy = 30 minutes

• Top Employing Sectors in BChttps://www.workbc.ca/labour-market-industry/industry-and-sector-information/industry-profiles.aspx 1. Health care
  2. Retail
  3. Construction
  4. Tech industry (includes software, digital side of film industry)
  5. Hotel and Food
  6. Manufacturing 
  7. Education (includes colleges and universities) 
  8. Shipping, transportation, and warehousing (including Vancouver Port) 9. Finance, Real Estate, Insurance, and Banking
  10. Culture, Recreation, and Information (like libraries, museums, and archives)
• Scope-- What is and isn't included. The boundaries of what your consultancy covers
  
  The problem -- Identify and describe the type of problems your consultancy solves
  
  You are the Solution they need -- Give the reader a compelling vision of the future you are envisioning will come about if they hire your team to facilitate their change
  
  
• Create a value proposition for the client using the Business Model Canvas
  https://en.wikipedia.org/wiki/Business_Model_Canvas

• Top 3 CapU Library Resources
  1. Jamieson, D.W.. (2016). Consultation for Organizational Change Revisited. Information Age Publishing.
  2. Hodges, D. J. (2017). Consultancy, Organizational Development and Change : A Practical Guide to Delivering Value. Kogan Page.
  3. Newton, R. (2016). Change Efforts Can Fail Unless They’re Coordinated. Harvard Business Review Digital Articles, 2

• Questions taken from Exhibit 11.1 pg. 280 
  Biech, E. (2007). The business of consulting: The basics and beyond, 2nd edition. Wiley.
• Describe your professional goals for your consultancy
• Describe how you envisioning interacting with your clients
• Describe the work you can do more thoroughly
• Describe the logistics of your consultancy more thoroughly
• Describe the results of the work you will provide for your clients
• What other professional dreams do you have and what does this mean for your consultancy?

Sequence #3 Library Workshop = 1 hour

• References for your Change Management Consultancy
  You are required to have a minimum of 10 peer-reviewed sources.
  You should also include at least one book and one statistical source.
  You are not limited in the number of sources from news, social media, websites etc.

Student Learning Activities After Class Meeting

Passive Learning

• SKIM READ = Kalling K. (2012). Business Models. Encyclopedia of New Venture Management.
• READ = Luiz Zandoval Bonazzi, F., & Ari Zilber, M. (2014). Innovation and Business Model: a case study about integration of Innovation Funnel and Business Model Canvas. Revista Brasileira de Gestão de Negócios, 16(53), 616–637. https://doi-org.ezproxy.capilanou.ca/10.7819/rbgn.v16i52.1812

Active Learning

• Continuing to work on Book Infographic = 10%
• Memo #4 for Learning Journal = 3% -- From library workshop 
  - What big thoughts have you had so far during this self-changing process?
  - Identify and summarize a book, article, news item, Web site, or contemporary film with similar themes, ideas, or thoughts to what you have been writing about.
  - Make and describe a plan for the next month or so.
• OUTLINE VERSION of the Take-Home Final exam Self-Reflective Paper = 5%