BADM 466 -- Unit 7 Class Meeting
TOPIC = Change Management Models of the 2000s -- Focus on ICT sector
Unit Learning Outcomes
- Explain organizational change processes from multiple role perspectives.
- Appraise the effectiveness of change management efforts.
- Demonstrate how to integrate specialist business skills into an overall organizational change program.
- Demonstrate leadership in class discussion and small group assignments.
- Demonstrate effective teamwork in class and small group assignments.
- Apply effective conflict resolution skills in small group assignments.
- Demonstrate respect and value for the diverse viewpoints and experiences in the classroom population.
- Identify the ethnocentric values contained in the Canadian approach to Change Management.
Materials & Tools
- Required computer hardware and software
Learning & Teaching Strategies
Readiness Work by Students for Class Meeting
- Read book for Infographic
Sequence #1 Focusing Activity = 20 minutes
- Yancy McGuire, S. (2015). Teach students how to learn: Strategies you can incorporate into any course to improve student metacognition, study skills, and motivation. Stylus Publishing. pg. 74.Three Levels Influencing Student Motivation
1. Value = How important do I find this goal?
2. Nature of the environment = Do I feel supported or unsupported?
3. Belief in the ability to success = Do I believe I can design and follow a course of action to meet this goal?
Sequence #2 Change Management Models = 75 minutes
- Quick searching activity = What tools are available for hosts of remote meetings to sort people into work groups?
- Carnall’s Change Management Model (1990)
Bridge’s The Transition Model (1991)
Schein’s Transformative Change (1992)
Kotter's 8 steps (1996)
Nadler and Tushman’s Congruence Model (1997)
Senge’s Learning Organizations and Systems Thinking (1999) - Stacey and Shaw Complex Responsive Process (2002)
Prosci’s ADKAR Model (circa 2003)
Theory of Change (circa 2004)
Thaler and Sustein’s Nudge Theory (circa 2009)
Sequence #3 Health Break = 10 minutes
- The timing for this is flexible because of the free-flowing nature of the pseudo-lecture above
Sequence #4 = minutes
-
One effective strategy is
to switch to employee engagement and away from employee management.
John Smythe. (2013). The Velvet Revolution at Work : The Rise of Employee Engagement, the Fall of Command and Control.
- Routledge. Chapter 2 = Defining Employee Engagement
- Chapter 7 = Designing and Running Engagement Interventions That Deliver Fast Commercial and Cultural Results - Reeves, D., & Dixon, J. K. (2016). Chapter 6: Change. From Leading to Succeeding : The Seven Elements of Effective Leadership in Education (a Change Readiness Assessment Tool for School Initiatives) (1st ed.). Solution Tree.
Sequence #5 Visualizing Consultancy Success = 30 minutes
- Questions taken from Exhibit 11.1 pg. 280
Biech, E. (2007). The business of consulting: The basics and beyond, 2nd edition. Wiley. - Describe your professional goals for your consultancy
- Describe how you envisioning interacting with your clients
- Describe the work you can do more thoroughly
- Describe the logistics of your consultancy more thoroughly
- Describe the results of the work you will provide for your clients
- What other professional dreams do you have and what does this mean for your consultancy?
Sequence #6 Class Closure -- Change Readiness Assessment = 20 minutes
- Quick searching activity = Change Readiness quizzes, assessments, tests, etc. that Consultants would use.
Student Learning Activities After Class Meeting
Passive Learning
- Assigned Reading
Active Learning
- Posted to the Forum to announce the order of Book Infographic presentations on March 17th
- Continued to work on Book Infographic = 10%